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Frequently Asked Questions & Support Centre

Kindly check the FAQ below if you are not very familiar with the functioning of this website. If your query is of urgent nature then do write to us at social@thegrandsweetsandsnacks.com

Payment

Delivery

Shipping

Tracking

My Account

Customer Care

Other

  • Are my payment details safe ?
  • Can I avail a refund ?
  • If I pay by credit card how do I get the amount back for items not delivered?
  • What types of payments are accepted ?
  • What are the delivery charges for Chennai city ?
  • What are the delivery charges for international orders?
  • What are the delivery charges for national orders?
  • Does my order ship on the day I place the order?
  • What are the shipping charges for Chennai city ?
  • What are the shipping charges for international orders ?
  • What are the shipping charges for national orders ?
  • What is the shipping status of my order ?
  • Why is my order delayed?
  • How do I track my order ?
  • What is the delivery time for the orders ?
  • How do I register?
  • Can I cancel my order ?
  • Can I modify my order ?
  • Can I return my order ?
  • Can I send gifts online ?
  • How do I change my login id?
  • What is my login id?
  • What is the expiration date of the products ?
  • What is the freshness indicator?
  • What is the ‘favorite’ option ?
  • EMAIL
  • FEEDBACK
  • How do I register my complaint ?
  • PHONE
  • Can I sell on this E-Commerce store ?
  • Can the orders be canceled ?
  • Does The Grand Sweets and Snacks ship all over India?
  • Does The Grand Sweets and Snacks ship internationally?
  • How do I contact for partnership options ?
  • Is advertising available on the site ?
  • What is Price Match?
  • What is the Freshness indicator?

Frequently Asked Questions

Payment

Delivery

Shipping

Tracking

My Account

Customer Care

Other

Sorry, We Are Temporarily Not Accepting Orders.